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Design

  • How long does it take?
  • How much does it cost?
  • How is price determined?
  • Does it matter that we're not close or even in the same country?
  • But Ive got a friend who said they'd do it cheap.
  • Wont a "do it yourself" website be cheaper?
  • I've never worked with a designer before, what should I expect?
  • What do you need from me?

Billing

  • How will I be billed?
  • How can I pay?

Support

  • What can I use my support time for?
  • What kind of support can I expect when the site is finished?
  • What can planb Support do in one hour?
  • If I sign up for a maintenance contract, how does it work?
  • What if I use more than my contracted hours in a month?
  • And if I don't use all my hours in a particular month?